Frequently Asked Questions

What type of mugs do you use?

We use premium ceramic mugs with a smooth finish, strong handle grip, and long-lasting durability.

Will the print fade after washing?

No. Our printing is high-quality and long-lasting. It does not fade with normal daily washing.

Are the mugs microwave and dishwasher safe?

Yes, all Zynaty mugs are microwave-safe and can be washed in any dishwasher safely.

Can I Print my own Name on Mug?

Yes! You can Write your own Name in product page and then can place order of your Name Mugs !

How long does it take to prepare a custom mug?

Custom mugs are usually prepared within 1–3 working days depending on your design.

Do you offer premium packaging?

Yes, we offer safe, premium packaging.

What size are your mugs?

Our standard mugs are 11oz (330ml), perfect for chai, coffee, or daily use.

What payment methods do you accept?

We accept bank transfers, jazz cash, Easypaisa and cash on delivery (if available in your area).

What if my mug arrives broken or damaged?

No worries, we replace damaged items for free. Just send us a picture within 24 hours.

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